Medical Virtual Assistant - Primary Care & Patient Coordination
Core
Support a busy primary care practice by managing patient communication, scheduling appointments, and verifying insurance eligibility.
Role type
Medical Virtual Assistant (Administrative)
Builds
Patient appointment schedules and insurance verification records
Domain
Healthcare / Primary Care
Deliverable
dashboards & analysis
Required skills
Patient communication, Appointment scheduling, Insurance verification, Prior authorization processing, Medical terminology, EHR management, HIPAA compliance
Preferred skills
Spanish-English bilingualism, Nursing background (RN license), Tebra EHR experience, Medicare Advantage plan knowledge
Technologies
Tebra EHR
Responsibilities
Answer and manage incoming patient calls, Schedule and confirm patient appointments, Verify patient insurance eligibility and benefits, Process prior authorization requests, Maintain accurate patient documentation in EHR, Coordinate with physicians and in-office staff
Seniority
Entry-level to Mid-level, independent contractor