Head of People Operations
Core
Architect and optimize an ultra-scalable, automated People Experience engine for a global technology company, ensuring strict operational rigor and frictionless journeys for candidates and employees.
Role type
Senior IC Head of People Operations (People Ops)
Builds
A modernized People Experience engine with predictive workforce insights powered by AI and advanced automation.
Domain
Global Technology / SaaS
Deliverable
production ML models
Required skills
Lifecycle governance, Tiered support model design, Data governance for analytics, Workflow automation, AI integration, Payroll & rewards operations, Vendor governance (EOR), Global compliance & audit readiness, SOP creation.
Preferred skills
Experience with Workday, DocuSign, TruTrip, People Tools & Analytics functions.
Technologies
Workday, DocuSign, TruTrip, AI tools
Responsibilities
Architect end-to-end employee lifecycle experiences; Establish tiered People Services models with SLA tracking; Ensure data integrity for People Tools & Analytics; Embed AI tools into daily workflows; Lead payroll, rewards, and equity administration; Manage global travel and workplace operations; Enforce statutory compliance and audit readiness across regions.
Seniority
Senior, hands-on IC