CareerPlan

Payments Client Onboarding Process Assurance - Vice President

SingaporeFull-time2026-10-20

Core

Lead process assurance and change at scale for payments client onboarding controls across Asia Pacific, aligning local delivery with global standards to support growth.

Role type

Vice President, Process Assurance (Payments Client Onboarding)

Builds

Onboarding control processes, standardized playbooks, and audit-ready documentation for Payments Client Onboarding.

Domain

Financial Services / Payments / Corporate Banking

Required skills

Payments operations expertise, Process mapping and design, Root-cause analysis, Audit and regulatory readiness, Stakeholder management, Data-driven decision making, Change management, Cross-functional coordination, Documentation standards, Strategic reporting

Preferred skills

AI and automation integration within operational workflows

Technologies

Payments systems, Operating flows

Responsibilities

Partner with controls managers to identify and prioritize onboarding control gaps; Work with Operations to simplify workflows and reduce rework; Own end-to-end process mapping and target-state design; Lead root-cause analysis on defects and exceptions; Define requirements, success measures, and governance routines; Lead audit readiness for assigned processes; Coordinate cross-functional working groups to align decisions; Publish playbooks and standard operating procedures; Provide clear reporting to senior stakeholders on progress and risks.