Manager - Member Admissions & Pathways
Core
Lead trans-Tasman admissions operations, people leadership, and process improvement for future and current CA ANZ members.
Role type
Manager, Member Admissions & Pathways
Builds
Enrolment and admissions functions supporting the member journey
Domain
Professional body membership (Accounting) + Operations
Required skills
Team leadership, Business process improvement, Project management, Stakeholder management, Risk management, Data governance, Change management, Regulatory compliance, Salesforce experience, Knowledge of accounting profession and education frameworks
Preferred skills
Experience with Salesforce
Technologies
Salesforce
Responsibilities
Lead enrolment and admissions operations to deliver reliable, high-quality service. Build a positive, high-performing culture focused on growth and accountability. Drive process improvement, automation, and technology solutions. Lead teams through change and contribute to strategic projects. Manage the function's resources and cost centre while mitigating operational risks. Ensure admissions processes meet regulatory requirements. Maintain relationships with key employers and stakeholders. Oversee accurate data, SOPs, and process audits.
Seniority
Manager, hands-on leadership