Strategic Accounts Coordinator – Service & Repair
Core
Coordinate customer repair and service orders, track quotations and shipments, and support daily Service Repair Center operations.
Role type
operational coordinator (service & repair)
Builds
service repair workflows and customer order fulfillment
Domain
industrial service & repair
Required skills
order management, shipping coordination, ERP/CRM usage, customer communication, documentation management
Preferred skills
international shipping, technical service operations, ISO documentation, electronics/medical equipment experience
Responsibilities
Coordinate customer repair and service orders, Prepare and track quotations and shipments, Maintain accurate ERP and CRM records, Communicate with customers, technicians, and internal teams, Help resolve service, order, and shipping issues, Support daily Service Repair Center operations