Job
Core
Coordinate customer service operations for shipping and maritime clients, managing requests from quotation to invoicing and arranging service engineer travel.
Role type
Customer Support Officer (Maritime/Shipping)
Builds
Customer service workflows and service delivery coordination
Domain
Maritime industry / Shipping operations
Deliverable
client delivery
Required skills
Quotation management, invoicing coordination, travel arrangements, ISO system implementation, manual filing, website research, multi-tasking
Preferred skills
BSc in Shipping or Maritime Studies, Greek language fluency
Technologies
Office paperwork systems, manufacturer websites, IACS classification society websites