LCL Delivery Partner-1
Core
Provide services to customers once they are onboarded in the Maersk environment, including customer channel management, case management, onboarding, relationship management, and contract/dispute management.
Role type
Customer Experience Associate (Administrative Stream)
Builds
Customer support services and operational tasks for Maersk's customer base
Domain
Logistics / Supply Chain / Customer Service
Deliverable
client delivery
Required skills
Customer relationship management, Case management, Contract management, Onboarding support, Administrative task execution
Responsibilities
Manage customer channels, Handle case management, Support customer onboarding, Manage contracts and disputes, Perform skilled administrative tasks