Gerente de Grupos y Convenciones - AVA Resorts Cancún
Core
Strategic planning, logistics, and operational supervision of groups and conventions at an ultra-luxury resort, coordinating interdepartmental areas and maximizing upselling to position the resort competitively in the MICE market.
Role type
Senior Group and Convention Services Manager
Builds
Group and convention events, weddings, and destination events
Domain
Hospitality / MICE (Meetings, Incentives, Conferences, Exhibitions)
Required skills
Strategic planning, logistics management, operational supervision, interdepartmental coordination, team leadership, upselling, MICE market knowledge, event coordination, destination wedding planning
Preferred skills
Luxury hotel standards (AAA 4/5 Diamonds), CMP/MICE certification, French or Portuguese language skills
Technologies
OPERA, Salesforce, SocialTables, Microsoft Office
Responsibilities
Plan strategic logistics for groups and conventions, supervise operational execution, coordinate interdepartmental teams, lead the guest services team, maximize upselling opportunities, manage destination weddings and event setups
Seniority
Senior, hands-on IC