Repair Representative
HybridNo visa sponsorship
Core
Provide post-sales customer support for product repairs, replacements, warranty requests, and service-related needs via phone, email, and e-store channels.
Role type
Customer service representative (post-sales support)
Builds
Customer service interactions and service request coordination
Domain
Health technology / Sleep & Respiratory Care
Deliverable
dashboards & analysis
Required skills
Customer service, Microsoft Office (Excel, Outlook), written and verbal communication, process adherence, organization, detail orientation
Responsibilities
Respond to customer requests through phone, email, and e-store service channels; Research and resolve customer inquiries; Coordinate service requests and guide customers through the repair and service process; Maintain accurate documentation.