SUPPORTO IT
Core
First-level IT support for users and colleagues, managing hardware, software, and telephony issues at a new Milan office.
Role type
Junior IT Support / Help Desk
Builds
Operational IT support for end-users and internal colleagues
Domain
IT Infrastructure / Help Desk
Required skills
Windows environment knowledge, hardware familiarity, basic networking, telephony support, technical problem-solving
Preferred skills
Passion for IT, user support orientation, organizational autonomy, initiative
Responsibilities
Provide first-level technical assistance to users and colleagues, configure and manage workstations, support telephony systems, interface with internal IT team and external vendors
Seniority
Junior, entry-level IC