Sales Support Manager (m/w/d)
Core
End-to-end customer support along the order and supply chain for trading brand projects, acting as a tandem team with Key Account Management and Marketing.
Role type
Sales Support Manager
Builds
Order fulfillment and supply chain coordination for trading brands
Domain
Manufacturing / Supply Chain / B2B Sales
Required skills
Order management, Customer service, Cross-functional collaboration, Contract administration, Financial reconciliation, Forecasting, Sales campaign planning, Data analysis
Preferred skills
None stated
Technologies
None stated
Responsibilities
Manage orders and coordinate process steps until delivery, Collaborate with procurement, supply chain, production, quality, and logistics, Support Key Account Managers with national and international customer care, Maintain customer master data including pricing and terms, Manage customer portals and correspondence, Prepare sales meetings and annual reviews, Process customer contracts and sales data, Verify freight and condition invoices, Prepare customer calculations and offers, Plan and execute sales campaigns including sample shipments, Generate customer invoices and revenue reports, Maintain forecast data and support demand planning, Create sales analysis reports