Service and Warranty Administrator – Spa World
On-site
Core
Administrative support for the after-sales service and warranty team, managing claims, parts logistics, and technician scheduling.
Role type
Service and Warranty Administrator
Builds
Warranty claims processing, parts dispatch, and technician job scheduling
Domain
Retail / After-sales service
Deliverable
client delivery
Required skills
CRM usage, order processing, dispatch coordination, invoice processing, record keeping, customer communication
Preferred skills
Customer service experience, attention to detail
Responsibilities
Logging and processing warranty claims, updating customers on claim progress, raising purchase and sales orders, arranging parts dispatch, booking technician jobs, processing invoices, handling returned products, answering service calls
Seniority
Junior, entry-level admin