Specialist I, Support Operations
Core
Provide administration services for Warranty and Support on Promethean's Hardware products, including service provider process administration, asset registration, stock management, logistics, invoicing, and purchasing.
Role type
Support Operations Specialist
Builds
Warranty and support processes for Promethean hardware products
Domain
Hardware / IT / Support Operations
Required skills
General administration, Microsoft Excel, Salesforce.com, ERP systems, stock management, logistics, invoicing, purchasing, warranty processes
Preferred skills
Project leading, warehouse processes
Technologies
Microsoft Excel, Salesforce.com, ERP systems
Responsibilities
Administer global warranty service processes, manage global service provider processes, handle global warranty logistics, manage global warranty stock management
Seniority
Junior, 0-1 years experience