Parts Warranty and Data Administrator
Core
Verifying and validating incoming warranty requests, managing defective component returns, and administering warranty inventory for HVAC systems.
Role type
Warranty and data administrator
Builds
Warranty claims, inventory logs, and financial reports for HVAC manufacturers and contractors
Domain
HVAC, Mechanical Contracting, Engineering, Construction
Required skills
Data entry, database management, inventory administration, warranty claim processing, report generation, data quality auditing, record maintenance
Preferred skills
HVAC warranty experience, HVAC parts background, HVAC/Mechanical contracting industry experience
Technologies
Zendesk, company databases
Responsibilities
Verify and validate incoming warranty requests; maintain active log of warranty activity in Zendesk; administer collection and return of defective components; monitor pending credits; file electronic warranty claims; generate reports and spreadsheets; perform regular data quality audits; maintain confidentiality of sensitive information.
Seniority
Entry-level to Mid-level, hands-on IC