CareerPlan

Digital Delivery Support

Albany, North ShoreFull-time2026-10-13

Core

Support the rollout and adoption of core business systems (Monday.com, Akeneo, Switch+) and improve manual processes into structured workflows.

Role type

Mid-level operational support specialist (systems & process improvement)

Builds

Scalable system-led workflows and practical improvements for Delivery and Product teams

Domain

Corporate operations / Digital transformation

Deliverable

dashboards & analysis

Required skills

Business system administration, Process improvement, Data visualization, Stakeholder collaboration, Automation identification, AI tool application

Preferred skills

Experience with Monday.com, Akeneo, Power BI, Crossfire/CFX, Switch+ platform

Technologies

Monday.com, Akeneo, Power BI, Bynder, Crossfire/CFX, Switch+ platform

Responsibilities

Support rollout and adoption of core systems, Identify opportunities to move manual processes into system-led workflows, Coordinate with IT and external partners to deliver system enhancements, Maintain and improve reporting and data visibility, Ensure consistent system usage, Identify low-lift automation and AI opportunities