Operations Engineer
Core
Build zero-defect data models, automated internal tools, and AI-driven workflows to eliminate operational bottlenecks across Finance, GTM, People, and Product.
Role type
Senior IC Operations Engineer (Business Systems & AI Automation)
Builds
Internal software stack, automated workflows, data pipelines, and operational dashboards
Domain
SaaS / Business Operations / AI Automation
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
TypeScript, SQL, AI agents, low-code orchestration, data pipeline design, systems thinking, Lean principles, SaaS ecosystem management
Preferred skills
React, Next.js, MUI ecosystem, open-source ecosystems, PLG telemetry metrics, Lean in knowledge work
Technologies
TypeScript, SQL, Salesforce, HubSpot, Stripe, NetSuite, Xero, Segment, GitHub, npm, Zapier, Make, Pipedream, n8n, LLM APIs
Responsibilities
Own and connect internal software stack (CRM, billing, databases); prototype and build custom scripts/AI agents to automate manual tasks; streamline lead pipelines and customer data enrichment; build data pipelines and dashboards for strategic decision-making; map workflows and apply Lean principles to resolve bottlenecks; resolve unowned cross-cutting technical issues for leadership
Seniority
Senior, hands-on IC