Chargé d'animation clients et de support utilisateurs (F/H)
Core
Retain clients for Hospimedia's health-sector media and job services by managing onboarding, usage statistics, and Level 1 technical support.
Role type
Client success and support specialist
Builds
Hospimedia media services, Hospimedia Nominations, Hospimedia Réponse-Expert, and Staffanté
Domain
Health information and recruitment
Deliverable
client delivery
Required skills
client onboarding, usage statistics analysis, Level 1 incident resolution, CRM management, virtual training facilitation, ticket management
Preferred skills
Salesforce, health sector knowledge