Service Administrator
Core
Support the service department's day-to-day operations by coordinating between customers, technicians, and internal teams to improve productivity and customer experience.
Role type
Service Administrator
Builds
Service delivery coordination and operational support for fire protection and essential safety services
Domain
Fire protection and essential safety services
Deliverable
dashboards & analysis
Required skills
Customer service, record keeping, invoicing support, procurement support, Microsoft Office, time management, multitasking, prioritization
Responsibilities
Handle incoming calls and emails, log service requests and minor work, maintain accurate records, support invoicing and procurement processes, assist with purchase orders and accounts payable, work with field staff on time sheets and compliance documentation
Seniority
Individual Contributor