Head of Operational Optimisation
Core
Lead the development of data-led ways to manage resources and operating costs across Places Leisure, improving labour planning, scheduling, and forecasting to ensure operational and commercial goals are met.
Role type
Head of Operational Optimisation (Senior Leadership)
Builds
Smarter resource management systems, cost models, and labour plans for leisure sites
Domain
Social Enterprise / Leisure & Hospitality / Operational Finance
Required skills
Labour planning, workforce management, operational performance, commercial finance, cost transformation, forecasting operational demand, P&L analysis, time and motion studies, Microsoft Excel, Power BI
Preferred skills
Leisure, retail, or hospitality background
Technologies
DILO, Microsoft Excel, Power BI
Responsibilities
Lead development of data-led resource and cost management strategies; Improve labour planning, scheduling, and forecasting; Identify efficiencies and reduce avoidable spend; Support refits, bids, and growth opportunities with robust cost models; Collaborate with operational leaders, Finance, and central teams.
Seniority
Senior, hands-on IC
