Ejecutivo de Atención a clientes
Based in Mexico
Core
Coordinating and tracking B2B order operations to ensure delivery fulfillment for a Mexican chemical distribution company.
Role type
B2B customer service and order processing specialist
Builds
Order fulfillment and customer documentation
Domain
Chemical distribution / B2B logistics
Required skills
B2B customer service, order processing, CRM/ERP systems, administrative systems, incident tracking, collections support
Responsibilities
B2B customer attention and follow-up, receiving and tracking orders, updating customer information in systems, coordinating with operations and logistics for deliveries, invoicing and sending documentation, tracking incidents and delays, supporting collections and account follow-up, coordinating with commercial and operational areas
