French Speaking Customer Experts for Mercedes-Benz - Work Remote In Greece
Remote
Core
French-speaking customer expert providing technical support, service scheduling, and brand ambassadorship for Mercedes-Benz vehicles.
Role type
Customer Support Specialist (Automotive)
Builds
Customer service interactions and support for Mercedes-Benz clients
Domain
Automotive
Deliverable
client delivery
Required skills
French (native/fluent), automotive industry knowledge, CRM system proficiency, technical troubleshooting, multi-channel communication
Responsibilities
Manage complex inquiries regarding vehicle technical support and service scheduling, act as primary brand ambassador, collaborate with international teams to troubleshoot concerns, maintain detailed records in CRM system, uphold brand standards through proactive communication
