Front Office Executive
Core
Process guest check-ins, verify identity and payment, assign rooms, manage accounts, and handle cashier duties to ensure a seamless front office experience.
Role type
Front Office Executive
Builds
Guest check-in/check-out processes, accurate guest accounts, daily operational reports
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service, payment processing, room assignment, report compilation, cash handling, communication, computer/POS system usage, safety compliance
Preferred skills
Supervisory experience, coaching and training, conflict resolution, multilingual communication
Responsibilities
Process guest check-ins and check-outs, manage guest accounts and billing, compile daily reports, assist management in training employees, maintain positive working relationships, adhere to quality and safety standards
Seniority
Non-Management, Entry to Mid-level