Supervisor Administrativo
Core
Supervise commercial, financial, and HR operations to drive sales performance, ensure financial compliance, and manage team recruitment and daily activities.
Role type
Operations Supervisor (Commercial, Finance, HR) (via careerplan.io/jobs/5903675432-supervisor-administrativo-at-netcity-fibra)
Builds
Sales processes, financial controls, HR workflows
Domain
General Administration / Operations
Required skills
Team supervision, Sales management, Financial compliance, HR administration, Process improvement, Reporting, Stakeholder management, Performance tracking, Conflict resolution, Training coordination
Responsibilities
Supervise and support the commercial team; Monitor sales targets, conversions, and results; Monitor service quality and negotiations; Track customer retention and cancellation processes; Create and follow up on commercial campaigns and goals; Supervise financial routines related to clients; Follow up on collections, delinquency, and negotiations; Verify bill and invoice issuance; Identify inconsistencies and resolve problems in financial processes; Participate in the definition and implementation of new commercial processes, products, and strategies; Conduct recruitment and selection processes; Support the choice of new employees; Follow up on admissions, dismissals, and probation periods; Monitor attendance, absences, overtime, and schedules; Apply feedback, warnings, and disciplinary measures when necessary; Organize training and integration of new employees.