Engagement Manager (H/F)
Core
Service Manager acting as the interface between a luxury client and delivery teams, ensuring client satisfaction, delivery quality, and account development.
Role type
Service Manager (Account Delivery) (via careerplan.io/jobs/5903440416-engagement-manager-hf-at-sqli)
Builds
Operational services and delivery for a major international luxury client
Domain
Luxury goods / Professional Services
Deliverable
client delivery
Required skills
Client relationship management, Governance & reporting, Account development, Delivery coordination, Financial control, Risk management
Responsibilities
Serve as the primary operational contact for the client, Organize and lead governance meetings, Identify new business opportunities and lead AVV initiatives, Ensure execution quality and adherence to deadlines, Monitor financial performance and billing accuracy, Anticipate staffing and capacity needs.