Group Sales Coordinator
Core
Manage contracted group bookings from agreement signing through post-stay follow-up, ensuring accurate rooming lists, billing, and seamless guest experiences.
Role type
Group Sales Coordinator
Builds
Group room blocks and booking records for Hotel Indigo properties
Domain
Hospitality / Hotel Operations
Required skills
Group booking management, PMS proficiency, contract milestone monitoring, rooming list administration, billing coordination, client communication, inventory tracking, cross-departmental collaboration (via careerplan.io/jobs/5903420338-group-sales-coordinator-at-ihg)
Preferred skills
HotelKey system familiarity, weekend availability
Responsibilities
Create and maintain group bookings in the Property Management System, monitor contract milestones and payment schedules, coordinate invoicing and final account reconciliation, liaise with clients regarding special requests and amendments, support Reservations team during peak periods, provide administrative reporting to the Sales team
Seniority
Individual Contributor, operational support role