Reservations Manager
Core
Manage daily reservations operations, execute yield tactics and sales strategies to meet hotel targets, and ensure brand standards are met for guest experience.
Role type
Reservations Manager
Builds
Reservation inventory and sales channels for a full-service hotel
Domain
Hospitality / Hotel Operations
Required skills
Reservations management, Yield management, Hotel systems (OPERA, IHG Concerto, TPI), Revenue management principles, Budgeting and P&L analysis, Staffing management, Strategic planning, Problem-solving
Preferred skills
Corporate and wholesale rate loading, Stakeholder management, Project management (via careerplan.io/jobs/5903154621-reservations-manager-at-ihg)
Responsibilities
Manage daily operations of reservations, Ensure brand standards are followed, Maintain systems as required, Check hotel information is up to date in all channels, Manage “no show” reservations, Monitor workload and manage staffing level, Support the Sales Team with corporate and wholesale rate loading