Dutch Speaking Partner Support Agent For Booking.com - Work Remote In Greece
Core
Provide high-quality support to Booking.com partners via phone, email, and chat, assisting with technical inquiries, optimizing platform presence, and resolving disputes.
Role type
Customer support agent
Builds
Support services for Booking.com accommodation partners
Domain
Travel industry
Deliverable
client delivery
Required skills
Native or fluent Dutch, English proficiency, customer support experience, technical inquiry handling, dispute resolution
Preferred skills
Travel industry experience
Responsibilities
Provide high-quality support to Booking.com partners via phone, email, and chat; Assist accommodation partners with technical inquiries regarding their listings and reservation systems; Analyze partner needs and provide professional guidance to optimize their presence on the platform; Collaborate with international teams to ensure seamless service delivery across the Dutch-speaking market; Effectively manage sensitive information and resolve partner disputes with diplomacy and care; Contribute to the continuous improvement of support processes for one of the world's largest travel companies.