EUC Support Engineer
Core
Deliver onsite technical support for desktop, hardware, software, and network infrastructure to ensure high customer satisfaction.
Role type
IT Support Engineer (On-Call/Freelance/Casual)
Builds
Desktop support, OS installations, network troubleshooting, and infrastructure configuration
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
desktop support, hardware troubleshooting, software troubleshooting, OS installation, network troubleshooting, router/switch configuration, documentation
Preferred skills
ability to work independently, multi-tasking
Technologies
LAN, WAN, routers, switches, operating systems
Responsibilities
Provide desktop support and troubleshoot hardware and software issues; Perform operating system installations and re-imaging activities; Assist with network troubleshooting, including LAN and WAN environments; Support and configure routers, switches, and related network infrastructure; Respond promptly to technical issues and service requests; Document support activities and resolutions in accordance with company procedures.