IT Specialist
Core
IT Specialist providing day-to-day technical operations, user support, and infrastructure management for US offices and remote staff.
Role type
IT Specialist (US)
Builds
Supports local and remote employees, maintains hardware and infrastructure standards, and ensures smooth onboarding/offboarding.
Domain
Technology / IT Operations
Deliverable
infrastructure
Required skills
IT support, systems administration, endpoint management, macOS environments, device management tools, identity systems, SaaS application support, troubleshooting, network installation
Preferred skills
AI tools usage, proactive workflow automation ideas (via careerplan.io/jobs/59-004-A6-B66-it-specialist-at-port)
Responsibilities
Provide day-to-day best in class IT support for Boston-based employees and remote US staff; Manage US and remote procurement and asset management; Handle onboarding and offboarding processes; Manage endpoint configuration, maintenance, and lifecycle; Support corporate applications and troubleshoot access issues; Serve as onsite lead for IT-related operations for North America sites; Ensure adherence to security and compliance standards; Assist with network installation and administration.
Seniority
Mid-level, hands-on IC
