Hotel Manager
Core
Bridge the gap between excellent customer service and all departments in a 4-star hotel, driving service standards and introducing new ideas.
Role type
Senior Management (Hotel Manager)
Builds
Service standards and operational improvements across Front of House, F&B, Sales, and Customer Service
Domain
Hospitality / Hotel Management
Required skills
Hands-on approach, customer interaction, problem solving, team motivation, cross-departmental coordination
Preferred skills
Experience across Front of House, F&B, Sales, and Customer Service
Responsibilities
Drive service standards across all departments, act as the go-between for the GM and other HODs, continuously improve service, introduce new ideas
Seniority
Senior, first step into Senior Management
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