Superviseur Room Service
Core
Supervise and support the Room Service Assistant Manager to ensure high-quality service delivery for luxury guests at a landmark Geneva hotel.
Role type
Senior F&B Supervisor (Room Service)
Builds
In-room dining experiences and guest amenities for high-end travelers
Domain
Luxury Hospitality / Fine Dining
Required skills
Team leadership, operational management, conflict resolution, inventory control, quality assurance, upselling, cross-departmental communication, POS system proficiency, culinary knowledge, oenology
Preferred skills
Creativity in guest experiences, adaptability during peak operations
Technologies
Micros, Opéra, Birchstreet, Golden
Responsibilities
Manage operational service and company standards, handle special external requests, control inventory and costs, maintain work areas and equipment, conduct quality checks on staff and minibars, execute checklists, assist with front-of-house duties when needed
Seniority
Mid-Senior, hands-on IC with supervisory duties