Director of Commercial
Core
Develop and execute integrated commercial strategies across all revenue streams (Group, Conference, Events, Rooms, F&B, Leisure, Spa) to drive top-line performance, market share growth, and profitability for hotels.
Role type
Director of Commercial (Hospitality)
Builds
Commercial strategy and execution for hotel properties
Domain
Hospitality / Hotel Management
Required skills
Commercial strategy development, Revenue management, Pricing and forecasting, Financial analysis, Stakeholder relationship management, Team leadership, Cross-functional collaboration, Market trend analysis, Sales and marketing coordination, Business opportunity evaluation
Preferred skills
Experience in matrixed environments, Multi-complex hotel operations, Cross-disciplinary exposure to Marketing, E-commerce, and Finance
Responsibilities
Develop and implement integrated commercial strategies across all revenue streams; Partner with General Managers and Finance to optimize cost of sales and deliver profit targets; Oversee revenue management practices including pricing, rate strategies, and demand forecasting; Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities; Monitor market trends and adjust commercial strategies; Build trusted relationships with owners, operators, and corporate teams; Drive team engagement and retention through performance management.
Seniority
Director, strategic leadership