ServiceNow CMDB Administrator
Core
Administer, maintain, and improve the ServiceNow Configuration Management Database (CMDB) to ensure data accuracy, completeness, and compliance across the enterprise.
Role type
ServiceNow CMDB Administrator
Builds
Enterprise CMDB and Configuration Management process
Domain
IT Service Management (ITSM) / IT Infrastructure
Required skills
ServiceNow platform expertise, CMDB data management, IT infrastructure knowledge, service relationship mapping
Responsibilities
Administer and maintain the ServiceNow CMDB and Configuration Management process; Manage CI classes, relationships, identification rules, reconciliation rules, and data governance standards; Monitor CMDB health, completeness, accuracy, and compliance; Support CMDB upgrades, enhancements, and platform releases; Configure CMDB-related applications and modules within ServiceNow.
