Technicien Service Desk 100 %
Core
Provide technical support to staff and clients for IT incidents and requests within a medical laboratory environment.
Role type
Service Desk Technician
Builds
IT support services for laboratory operations
Domain
Healthcare / Medical Laboratory
Deliverable
client delivery
Required skills
Azure AD (on-prem), Microsoft 365, IT incident diagnosis, user onboarding, documentation management, shift work
Preferred skills
Medical sector experience, Italian language knowledge
Responsibilities
Troubleshoot and resolve IT incidents, prepare equipment and train new hires, update internal knowledge bases, participate in IT on-call rotations
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