Customer Service / Order Management Specialist 100%
Core
Manage customer orders from placement to delivery and billing, coordinating logistics and project timelines.
Role type
Customer Service / Order Management Specialist
Builds
Operational order fulfillment and delivery processes
Domain
Pharma, Healthcare, or Export
Deliverable
client delivery
Required skills
Order coordination, logistics management, sales forecasting, master data management, cross-functional collaboration
Preferred skills
Experience in Pharma/Healthcare/Export, organizational talent, analytical thinking, adaptability
Technologies
MS Office
Responsibilities
Coordinate customer orders and logistics inquiries, organize customer sample availability, create and align revenue plans and forecasts with customers, maintain master data and product specifications, support the Customer Service team with domain expertise, ensure smooth communication across processes
Seniority
Individual Contributor
