Admissions & Outreach Counsellor
Core
Support student recruitment and outreach for a public policy school via phone counselling, admissions guidance, and content creation.
Role type
Admissions & Outreach Counsellor
Builds
Student enrollment for Policy, Design & Management and Executive Education programmes
Domain
Education / Public Policy
Deliverable
client delivery
Required skills
Phone counselling, CRM management, written content creation, admissions process guidance, data management
Preferred skills
Background in Public Policy, Education, Economics, experience with student information systems
Technologies
CRM platforms
Responsibilities
Conduct daily phone counselling calls to advise prospective students on programme selection. Guide candidates through the admissions process and application submission. Manage and update large datasets on a CRM platform. Draft mailers, blogs, and other communication materials to build programme awareness.
Seniority
Junior, individual contributor