Sr. Admissions Coordinator (Admissions)
Core
Managing inbound communication, conducting outbound outreach via targeted call campaigns, and fostering top-of-funnel relationships with prospective students to support enrollment goals.
Role type
Senior Admissions Coordinator
Builds
Prospective student relationships and enrollment pipeline
Domain
Higher Education / Business School Admissions
Deliverable
client delivery
Required skills
CRM management, call campaign execution, academic program knowledge, customer service, data management, presentation skills
Preferred skills
Contact center experience, consultative sales experience, proficiency in data management systems (Word, Excel, Access, PowerPoint)
Technologies
CRM, Word, Excel, Access, PowerPoint
Responsibilities
Manage admissions email inbox and reply to inquiries, handle inbound calls and voice inquiries, maintain accurate contact records, transition key inquiries to HR/recruitment, monitor performance reporting for outreach efforts, prepare summary presentations on outreach performance
Seniority
Senior, hands-on IC