Swedish Speaking Online Store Advisor For TikTok - Work In Sofia, Bulgaria
Core
Provide customer support for an industry-leading retail brand via phone, email, and live chat, assisting Scandinavian consumers with orders, returns, and inventory.
Role type
Customer service representative (retail)
Builds
Online order fulfillment and customer experience for a retail brand
Domain
Retail / E-commerce
Deliverable
client delivery
Required skills
Swedish (native or fluent), digital literacy, order management, customer issue resolution, record keeping
Preferred skills
Prior retail or customer service experience
Responsibilities
Handle customer inquiries via phone, email, and chat; Process returns and check inventory; Resolve complex consumer issues; Manage order tracking systems; Maintain customer records and feedback logs
Seniority
Individual Contributor
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