Kundtjänstmedarbetare (svensktalande) – Barcelona, Spanien
Core
Respond to customer requests, provide advice, and ensure satisfaction while maintaining service level agreements for brands in tech, finance, travel, fashion, and healthcare.
Role type
Customer Service Representative
Builds
Customer support operations for global brands
Domain
Customer service / Contact center
Deliverable
client delivery
Required skills
Swedish (proficient/bilingual), English (advanced), sales skills (upselling/cross-selling), IT platform knowledge (Windows/MS Office), customer service environment adaptability
Preferred skills
Previous experience in similar position and industry
Responsibilities
Respond to customer requests and provide advice, Escalate potential service issues, Liaise with Supervisors/Mentors on specific projects
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