Virtual Medical Assistant
Core
Support a U.S. medical practice by managing patient communications, scheduling, referrals, and insurance authorizations.
Role type
Virtual Medical Assistant
Builds
Administrative workflows for patient care coordination
Domain
Healthcare administration
Deliverable
client delivery
Required skills
Patient communication, scheduling, referral processing, insurance verification, prior authorizations, EMR management, medical terminology, documentation
Preferred skills
U.S. medical practice support experience, Athenahealth experience, MBBS/pharmacy/nursing/allied health background
Responsibilities
Answer patient calls and manage scheduling, process incoming referrals and obtain medical records, assist with insurance verification and prior authorizations, manage EMR inbox tasks, coordinate with patients and external entities, maintain accurate documentation
Seniority
Individual Contributor, entry to mid-level