German Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria
Core
Provide high-quality customer support for Fitbit wearable technology users in the Fitness & Wellness sector.
Role type
Customer Support Specialist (Wearables)
Builds
Customer support services for Fitbit activity trackers and wellness devices
Domain
Fitness & Wellness / Wearable Technology
Deliverable
client delivery
Required skills
German (native or fluent), technical troubleshooting, product setup assistance, customer service, health/wellness knowledge
Preferred skills
Previous experience in technical support or customer service, passion for fitness and healthy lifestyle
Technologies
Fitbit systems, wearable fitness tech
Responsibilities
Assist customers with product setup and synchronization issues, provide expert advice on wellness-related product features, document and resolve customer inquiries, stay updated on latest wearable fitness tech advancements, collaborate with international teams to refine service protocols
