Customer Service Medewerker Duits
Core
Handle customer inquiries, order processing, and complaints for clients in Germany within an international logistics environment.
Role type
Customer Service Representative (Logistics)
Builds
Order fulfillment and customer support for a logistics company
Domain
Logistics and Transportation
Deliverable
client delivery
Required skills
German (fluent), English (fluent), Dutch (fluent), MS Office, order processing, complaint handling, data registration
Responsibilities
Answer customer questions via phone and email, process orders and returns, track customer inquiries from request to resolution, coordinate with planning and transport teams, register customer data and incidents in the system, ensure timely and clear customer communication
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