Dutch Speaking Support Specialist - Work In Sofia, Bulgaria
Core
Provide customer support via email, phone, and chat to Dutch-speaking clients, resolving complex inquiries and escalating technical issues.
Role type
Customer Support Specialist
Builds
Customer support services for Dutch-speaking clients
Domain
BPO / Customer Support
Deliverable
client delivery
Required skills
Dutch (native or fluent), English (proficient), CRM proficiency, problem-solving, cross-functional collaboration
Responsibilities
Handle customer inquiries via multiple channels, resolve complex issues, maintain CRM records, escalate technical problems, adhere to SLAs, represent client brand
Seniority
Individual Contributor
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