Recepcionista de noche hotel 5* - (Barcelona)
Core
Night receptionist for a 5-star luxury hotel in Barcelona, handling guest arrivals, departures, billing, and concierge services.
Role type
Night receptionist
Builds
Guest check-in/check-out processes, room key issuance, and billing reconciliation
Domain
Luxury hospitality
Required skills
Guest relations, PMS operations, billing and payment processing, reservation management, concierge services, telephone etiquette, confidentiality handling
Preferred skills
Opera PMS knowledge, basic computer skills
Responsibilities
Greet guests warmly and professionally, register guests and issue room keys, process payments and settle accounts, manage room reservations and guest preferences, handle credit card billing and vouchers, manage master accounts and deposits, verify postings and charges, handle telephone and email correspondence, provide city and hotel service information, maintain professional appearance and ethics, handle confidential guest information, participate in assigned training
Seniority
Entry-level