Systems Engineer
Core
Hands-on physical and L1 technical support for data center infrastructure, desktops, peripherals, and network devices.
Role type
L1 Systems Engineer (Infrastructure Support)
Builds
IT asset availability, network connectivity, and user workstation functionality
Domain
IT Infrastructure / Data Center Operations
Deliverable
physical/clinical work
Required skills
Physical server handling, cable management, IMAC services, L1 network troubleshooting, DHCP/DNS knowledge, Office 365 support, printer/scanner support, Mac device support, incident documentation
Preferred skills
Vendor support coordination, SLA adherence, after-hours availability
Technologies
Office 365, DHCP, DNS, Network devices, Servers, Desktops, Printers, Scanners
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