Datacenter Operations Specialist

## About the role - Work across your partner teams, who support deployment, break fix, inventory and asset management, security, design and build, and compliance to ensure seamless site operation - Develop and maintain relationships with leased facility landlord(s), IT service providers, and partner support teams - Assume accountability for executing all physical infrastructure resources required to provide capacity - Provide quality control for your datacenter-wide IT maintenance support activities across multiple service lines - Be the primary point of contact for response to major incidents at your datacenter(s) and participating in proactive and timely resolution of such major incidents impacting MS Cloud services - Contributing to regional and global improvement programs as required ## Requirements - High School Diploma or equivalent AND 1+ year(s) industry experience OR 2+ years industry experience and college course work. These requirements include, but are not limited to the following specialized security screenings: - 2+ Years' experience in a 24x7x365 production environment or related experience. - Technical College degree or certification in Computer Science, Math, Telecommunications, or equivalent work experience. - Knowledge of physical Enterprise-class IT infrastructures. - Strong problem-solving skills, analytical capabilities, data analysis and attention to detail. - Ability to effectively prioritize and execute multiple tasks and projects autonomously. - Excellent customer service, interpersonal awareness, and communication skills (written and verbal).