Senior Project Manager
Core
End-to-end delivery of ServiceNow implementation projects, acting as the key articulation point between multidisciplinary teams and client executive leadership.
Role type
Senior Project Manager (ServiceNow Implementation)
Builds
IT Service Management (ITSM) and other ServiceNow platform solutions for enterprise clients
Domain
IT Consulting / Enterprise Software Implementation
Required skills
End-to-end project delivery management, ServiceNow platform expertise, Agile/Scrum and Waterfall methodologies, Financial governance and budget control, Stakeholder and client relationship management, Risk mitigation and change management
Preferred skills
PMP, PRINCE2, PSM/CSM, SAFe, ITIL 4 Foundation, NowCreate methodology
Technologies
ServiceNow, Jira, Azure DevOps, MS Project, Smartsheet, Confluence
Responsibilities
Lead the full project lifecycle from initiation to transition to support, control budget and scope changes, act as primary delivery contact for clients, motivate and coordinate mixed teams, mitigate risks and coordinate UAT and go-live plans
Seniority
Senior, hands-on IC
