Solution Architect
Core
Lead ServiceNow solution architecture, migration from legacy platforms, and implementation of AI capabilities for enterprise environments.
Role type
Senior ServiceNow Solution Architect and Agile Delivery Lead
Builds
Enterprise ServiceNow instances, AI-driven workflows, and integrated SaaS ecosystems
Domain
IT Service Management (ITSM) and Enterprise Software Architecture
Deliverable
production ML models | product features
Required skills
ServiceNow solution architecture, legacy system migration, ServiceNow AI (Now Assist, Agentic AI, AI Agent Studio), enterprise SaaS integration, Scrum Master facilitation, enterprise architecture design, vendor technical oversight
Preferred skills
ServiceNow Protected Platform (SPP) experience
Technologies
ServiceNow, SharePoint, Nintex K2, SAP, Workday, Microsoft Copilot, Oracle, Coupa, Ivalua
Responsibilities
Lead migration strategies from legacy platforms, design Performance Analytics and Predictive Intelligence solutions, act as Scrum Master for delivery teams, architect AI capabilities and integrations, provide enterprise architecture guidance, optimize security and licensing, review vendor deliverables and code quality
Seniority
Senior, hands-on IC with strategic oversight
