Senior Solutions Engineer, London
Core
Drives technical aspects of sales execution, providing pre-sales, sales execution, and post-sales support for enterprise information archiving and eDiscovery solutions.
Role type
Senior Solutions Engineer (Pre-sales & Technical Support)
Builds
Custom demonstrations, Proof of Concepts (PoCs), and demo environments for enterprise clients.
Domain
Enterprise Information Archiving, eDiscovery, Compliance, and Regulatory Technology.
Deliverable
product features
Required skills
Technical pre-sales, customer discovery, custom presentation delivery, PoC execution, technical workshop leadership, RFP and security questionnaire response, product roadmap feedback.
Preferred skills
Financial or regulatory technology experience, Salesforce/CRM proficiency.
Responsibilities
Participate in discovery sessions to understand technical and business needs; deliver tailored presentations and custom demonstrations; partner with Sales/CS as the dedicated account team; develop and execute Proof of Concepts (PoCs); support building and maintaining demo environments; answer technical questions regarding software, hosting, security, and integrations; act as the point of contact for technical service escalation; document technical considerations for internal knowledge bases; lead client-facing technical workshops; participate in developing technical account strategy.
Seniority
Senior, hands-on IC
