Salesforce Experience Architect, AI and Agentforce (Solution Architect)

ColombiaRemoteFull-time2026-06-25 → 2026-11-10

Hybrid · United States

Core

Design and build Agentforce-powered experiences and solutions to deliver business value to clients using Salesforce GenAI technologies.

Role type

Senior Solution Architect (AI & Agentforce)

Builds

AI-powered customer experiences, conversational bots, and optimized business workflows on Salesforce.

Domain

Enterprise CRM, Generative AI, Customer Service

Deliverable

production ML models | product features

Required skills

Salesforce Service Cloud/Sales Cloud architecture, GenAI prompt engineering, Agentforce or Einstein Service Intelligence, business process mapping, requirement gathering, cross-functional team leadership, ROI storytelling, flow charting

Preferred skills

GenAI solution testing strategies

Technologies

Salesforce Agentforce, Einstein Bots, Einstein for Service, Service Intelligence, Lucidchart

About neuraflash

NeuraFlash is looking for a talented Solution Architect to join our growing Service Cloud Voice practice! You'll bring Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions. We are building a best-in-class team and this role will have the opportunity to make significant contributions working with the rest of our talented team, exciting customers, and partnering closely with our Salesforce and AI Teams!